Privacy Policy

At VaporVault, we respect your privacy and strive to protect your personal data. This Privacy Policy explains how we collect, use, and protect your information during your visit to our website or when making a purchase.

1. Information We Collect

The following information may be collected as you use our website:

• Personal Information: Your name, phone number, e-mail address, and delivery address while making an order.
• Payment Information: Secure payment details run through 3rd-party adjudication on trusted payment gateways.
• Browsing Data= IP address, type of device used, and browsing behavior, which helps with analytics and website improvements.

2. Uses of your Information

We collect your data for:

• To process and deliver your orders across the UAE.
• To provide customer support and meet inquiries.
• To send promotional emails, new arrivals, and order status updates (you may opt out anytime).
• To improve the site performance and user experience. 

3. Data Protection & Security

There are stringent security measures in place for the protection of your personal information from unauthorized access, loss, or misuse. The transaction is encrypted, and payment details are not stored on our servers. 

4. Sharing of Information

• We do not sell or share your personal information with third parties, except:
• For delivery partners so that they may prioritize quick and accurate delivery.
• Payment processors will ensure secure transactions.
• To legal authorities, as required by UAE law.

5. Cookies & Tracking

Cookies are used to enhance your browsing experience. They assist us in assessing traffic to the website and in enhancing its performance. You can customize your cookie preferences in the settings of your web browser. 

6. Your Rights & Choices

You can contact us to update or request the deletion of your information.

You can unsubscribe from promotional emails at any time.

7. Updates To The Policy

We may update our privacy policy from time to time. Any changes to this policy will be posted on this page, and if you continue to use our services, you will be deemed to have accepted such changes.

8. Get In Touch

If you have any privacy concerns or requests for data, please contact us:

• 📞 Call/WhatsApp: +971 56 349 5242
• 📧 Email: vaporlab.ae@gmail.com

Your privacy is paramount to us. Thank you for trusting VaporVault!