FAQ (Frequently Ask Question)

Vape Smarter: Your Ultimate FAQ Guide

What is vaping?

Vaping refers to the act of using an electronic device such as a vape kit, pod, or disposable vape to inhale vapor that’s created by heating e-liquid. Unlike smoking, vaping doesn’t involve burning tobacco. E-liquids come in various flavors and nicotine strengths, including options without nicotine.

Where do you ship to?

We offer delivery across all Emirates in the UAE, including:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Fujairah
• Ras Al Khaimah
• Umm Al Quwain

If any delivery restrictions are in place, we will notify you via email or social media.

What is the delivery time?

• Dubai

  • Same-day delivery for orders placed before 5:00 PM.
  • Orders placed after 5:00 PM will arrive the following day.

• Abu Dhabi

  • Same-day delivery for orders placed before 11:30 AM (subject to availability).
  • Orders after 11:30 AM will be delivered the next day.

• Other Emirates

  • Expect delivery the following day for all orders.

Delivery Costs:

• AED 30 for standard shipping
• Free shipping for orders above AED 300

What vape brands do you carry?

We stock top-rated brands for both beginners and advanced vapers, including:

• Disposable Vapes: ELF Bar, Lost Mary, Geek Bar, HQD, VICIG, and others.
• Vape Kits & Pod Systems: SMOK, Vaporesso, Voopoo, GeekVape, and Myle.

We’re always updating our selection with the latest products to meet all vaping needs.

Is vaping legal in Dubai and the UAE?

Yes, vaping is legal in the UAE, but there are certain regulations in place for public use. Always be mindful of local laws, and avoid vaping in areas where it’s prohibited.

Can I bring a disposable vape in my carry-on luggage when flying?

Yes, airlines typically allow passengers to carry:

• 20-25 disposable vapes
• 5-10 e-liquid bottles
• 2-3 vape kits

Make sure you have your sales invoice and declare them as personal items when going through security. Always check with your airline for their specific guidelines.

Is vaping safer than smoking?

Vaping is not without risks, but studies show that it is 95% less harmful than smoking traditional cigarettes. Unlike smoking, vaping doesn’t produce tar, which is a major cause of lung diseases. To reduce risks, consider using e-liquids with lower nicotine content.

Does vaping contain nicotine?

It depends on your choice of e-liquid:

• Yes: Freebase or Salt Nic e-liquids generally contain between 20mg to 50mg of nicotine.
• No: Nicotine-free e-liquids are available for those who wish to vape without nicotine.

How do I get started with vaping?

If you’re new to vaping, we suggest:

• Starter Kits: All-in-one sets with everything you need to begin.
• Pod Systems: Simple devices that mimic the feel of traditional smoking.
• Disposable Vapes: Pre-filled, no-fuss options that are ready to use.

How much does vaping cost?

• Starter Kits: AED 100 – 350
• E-Liquids: AED 45 – 80 (One bottle typically lasts 10-20 days based on usage)

We offer competitive pricing, ensuring you get quality products without breaking the bank.

Can I return or exchange a product if I change my mind?

Yes, we have a return and exchange policy. Items must be:

• Unopened
• In original packaging

Please refer to our Terms & Conditions for full return details.

What if I receive a defective product?

For defective items, we offer two options:

• Courier Handover: Return the defective item with your next order.
• Immediate Replacement: Send the item back to us for a quick replacement.

Please contact our support team within 7 days of receiving your order for assistance.

How can I track my order?

Once your order is shipped, we’ll send you a tracking number via email or SMS. You can use this to track the progress of your delivery.

Is it safe to buy vapes online from VaporVault.ae?

Yes, it’s completely safe. Our site uses secure encryption technology to protect your personal data, ensuring a smooth and safe shopping experience.

Can I pay with an international credit card?

Yes, we accept international credit cards. Please ensure your card is authorized for international transactions.

Are there any limits on how many vapes I can buy?

We don’t impose strict limits for personal use. However, for large orders, please check local regulations or contact us for clarification.

What if my product arrives damaged?

If your product is damaged upon arrival, please:

• Contact us immediately with photos of the damage.
• Our team will help with the replacement or refund process.

Can I get help using my vape?

Yes! Our website offers detailed guides and tips for using your vape. If you need further assistance, our customer support team is available to help.

Are there health risks with vaping?

While vaping is less harmful than smoking, it is still not risk-free. E-liquids may contain nicotine, which can lead to health concerns. If you’re worried, choose e-liquids with lower nicotine concentrations.